01 / Service · Local SEO & Google Business Profile

Show up when your city is searching.

Reviews, your Google Business Profile and local listings, kept up every week in English and Spanish.

Shop owner holding an Open sign at her front doorExample · Google Maps

02 / The problem

Reviews and your Google profile are the first thing a stranger sees.

Public data · Google

15%

of potential customers are lost when a business has fewer than 20 reviews. Reviews are the fastest trust signal a stranger has.

Source: BrightLocal consumer review survey, 2024

89%

of consumers read owner responses. Unanswered reviews signal neglect to the customer evaluating you.

Source: BrightLocal, 2024

03 / Deliverables

Six systems, ongoing.

Monthly · One team

Review requests

A text and email after each job, in English or Spanish, with one reminder.

Review replies

We draft every reply for your approval. Bad reviews reach you right away.

Google Business Profile upkeep

Weekly posts, new photos, real Q&A, current services and areas.

Listings and NAP

Name, address and phone matched on Google, Yelp, Bing, Apple Maps and trade directories.

Map ranking

Your top 10 searches tracked in the map results, in the weekly report.

Review alerts

Every new review alerts us; one and two stars go straight to you.

04 / Cadence

A weekly rhythm, not episodic campaigns.

A written report every week

Week 1

Review and setup

Profile access, listings checked, request and reply templates in place.

Every week

Replies and posts

Drafted replies, profile posts and photos, in both languages.

Weekly and monthly

Report and call

A written report every week and one call a month, on a weekday.

Every quarter

Listings refresh

Full listings re-check, new directories, wider service areas as you grow.

05 / Proof

See it in a real account.

We were used to going quiet after April. Having leads coming in every single day in July was not something we expected. The bilingual piece opened up a whole segment we never marketed to.

Owner, California tax firm

06 / Questions

What people ask before starting.

Honesty > Marketing

How quickly does the Local Pack respond?

Google decides when and how much a listing moves, and we cannot promise a position. What we control is the work: a complete Google Business Profile, steady reviews, fresh photos and posts, and consistent citations.

We track your local-pack position for your main keywords and report it with the actual data, not estimates.

Can you respond to reviews in Spanish?

Yes. Native-quality Spanish replies, not machine-translated. We draft each reply for you to approve, in the language the reviewer used.

What if a competitor leaves us a fake bad review?

We flag it via Google’s review removal process with documentation, and we draft a measured public response in case Google does not remove it. Whether Google removes a review is Google’s decision.

We also watch for review-bombing patterns and tell you right away.

Do you also manage Yelp and industry-specific review sites?

Google reviews and Google Business Profile are the primary signal for local-pack ranking and are always managed. Yelp, Bing Places, Apple Maps, and industry-specific directories (Avvo for legal, Healthgrades for medical, etc.) are managed if relevant to your customer base.

We do not chase low-impact directories for the sake of a citation count.

How is this different from a review platform like Birdeye or Podium?

Those are tools you license and run yourself. We do the work those tools are meant to support. The system uses your existing tooling or simple review-request messages, and we draft the replies for your approval.

You are getting a team that runs it for you, not a software subscription.

Ready? · Bilingual available

Show up where your city searches.

Ten areas scored, no charge, by email within one business day. We tell you how your Google profile and reviews look today.

Ten areas · No charge · English & Spanish