Review requests
A text and email after each job, in English or Spanish, with one reminder.
01 / Service · Local SEO & Google Business Profile
Reviews, your Google Business Profile and local listings, kept up every week in English and Spanish.
Example · Google Maps02 / The problem
Public data · Google
15%
of potential customers are lost when a business has fewer than 20 reviews. Reviews are the fastest trust signal a stranger has.
Source: BrightLocal consumer review survey, 2024
89%
of consumers read owner responses. Unanswered reviews signal neglect to the customer evaluating you.
Source: BrightLocal, 2024
03 / Deliverables
Monthly · One team
04 / Cadence
A written report every week
Week 1
Profile access, listings checked, request and reply templates in place.
Every week
Drafted replies, profile posts and photos, in both languages.
Weekly and monthly
A written report every week and one call a month, on a weekday.
Every quarter
Full listings re-check, new directories, wider service areas as you grow.
05 / Proof
We were used to going quiet after April. Having leads coming in every single day in July was not something we expected. The bilingual piece opened up a whole segment we never marketed to.
Owner, California tax firm
06 / Questions
Honesty > Marketing
Google decides when and how much a listing moves, and we cannot promise a position. What we control is the work: a complete Google Business Profile, steady reviews, fresh photos and posts, and consistent citations.
We track your local-pack position for your main keywords and report it with the actual data, not estimates.
Yes. Native-quality Spanish replies, not machine-translated. We draft each reply for you to approve, in the language the reviewer used.
We flag it via Google’s review removal process with documentation, and we draft a measured public response in case Google does not remove it. Whether Google removes a review is Google’s decision.
We also watch for review-bombing patterns and tell you right away.
Google reviews and Google Business Profile are the primary signal for local-pack ranking and are always managed. Yelp, Bing Places, Apple Maps, and industry-specific directories (Avvo for legal, Healthgrades for medical, etc.) are managed if relevant to your customer base.
We do not chase low-impact directories for the sake of a citation count.
Those are tools you license and run yourself. We do the work those tools are meant to support. The system uses your existing tooling or simple review-request messages, and we draft the replies for your approval.
You are getting a team that runs it for you, not a software subscription.
Ready? · Bilingual available
Ten areas scored, no charge, by email within one business day. We tell you how your Google profile and reviews look today.
Ten areas · No charge · English & Spanish