01
Review Generation System
Automated post-service SMS and email sequences in English and Spanish. The customer gets a message at 24 hours, another at 7 days if no response. Templates that do not sound like a SaaS.
03 / SERVICE — LOCAL SEO & Google Business Profile
Platforms we operate on
04 / THE PROBLEM
Local search is fragile. Ignoring it loses customers.
PUBLIC DATA · GOOGLE
15%
of potential customers are lost when a business has fewer than 20 reviews. Reviews are the fastest trust signal a stranger has.
SOURCE: BRIGHTLOCAL CONSUMER REVIEW SURVEY, 2024
35%
more clicks in Maps for businesses with 10 or more recent Google Business Profile photos. Stale or missing photos signal abandonment to the algorithm.
SOURCE: GOOGLE BUSINESS PROFILE INSIGHTS, AGGREGATED
89%
of consumers read owner responses. Unanswered reviews signal neglect to both Google and the customer evaluating you.
SOURCE: BRIGHTLOCAL, 2024
05 / DELIVERABLES
Five systems, ongoing.
MONTHLY · ONE OPERATOR
02
Response Management
We respond to every review within 24 hours. Human templates, not scripts. Negative reviews escalated to you the same day. Spanish reviews answered in native-quality Spanish.
03
Google Business Profile Maintenance
Weekly Google Business Profile posts. Continuous photo uploads. Google Q&A populated with the questions your customers actually ask. Services and service areas updated as your business changes.
04
Citation & NAP Management
Initial NAP audit across Google, Yelp, Bing Places, Apple Maps, and industry-specific directories. Inconsistencies fixed. New citations on directories that matter to your vertical.
05
Monthly Ranking Report
Local-pack position tracked for your top 10 keywords. Real API data, not screenshots. Report delivered via WhatsApp and email on the first of every month.
06
Review Monitoring & Alerts
Every new review fires an alert. One-star and two-star reviews escalate to you directly. Review-bombing patterns detected before they damage your rating.
EX. 01
Local service business, top of the local pack
06 / CADENCE
A weekly rhythm, not episodic campaigns.
ONGOING · 30/60/90
Week 1 · Onboarding
Audit & Setup
Google Business Profile access, NAP audit, review-request and response templates installed. Baseline report captured.
Weekly · Ongoing
Management & Uploads
Responses within 24 hours, Google Business Profile posts, photo uploads, review monitoring. Bilingual every week.
Monthly · Report
Report & Strategy
Ranking report delivered on Day 1. Strategy call if any keyword shifts more than 3 positions.
Quarterly · Review
Citation Refresh
Full NAP re-audit. New directories added. Service areas expanded as your business grows.
07 / PROOF
The local pack responds to cadence, not luck.
REAL DATA · Google Business Profile API
the tax firm started with 9 reviews and local-pack position 7. Ninety days later: 47 reviews, position 2, and 35% more clicks from Maps. Cadence is what moves the algorithm.
DLTechgroup operations
08 / QUESTIONS
What prospects ask before booking.
HONESTY > MARKETING
How long until I see Local Pack movement?
Most clients see Google Business Profile-driven impression lift within 2 to 4 weeks as Google re-evaluates the listing. Local-pack ranking movement typically follows 30 to 90 days behind that, accelerated by review velocity and photo cadence.
We report ranking deltas monthly with the actual data, not estimates.
Can you respond to reviews in Spanish?
Yes. Native-quality Spanish responses, not Google-translated. We review and personalizes every response. The bilingual response cadence is part of the moat: Spanish-speaking customers reading Spanish responses rank you higher in their decision than competitors who reply in machine-English.
What if a competitor leaves us a fake bad review?
We flag it via Google’s review removal process with documentation, and we craft a measured public response in case Google does not remove it. Most fake reviews get removed within 7 to 14 days when properly filed.
We also monitor for review-bombing patterns and escalate before they damage your rating.
Do you also manage Yelp and industry-specific review sites?
Google reviews and Google Business Profile are the primary signal for local-pack ranking and are always managed. Yelp, Bing Places, Apple Maps, and industry-specific directories (Avvo for legal, Healthgrades for medical, etc.) are managed if relevant to your customer base.
We do not chase low-impact directories for vanity citations.
How is this different from a review platform like Birdeye or Podium?
Those are tools you license and run yourself. We deliver the outcomes those tools are supposed to deliver. The system uses your existing tooling (or simple SMS sequences via Twilio) and we handle the response cadence directly.
You are paying for a senior local-SEO operator’s attention, not a SaaS subscription.
Ready? · BILINGUAL AVAILABLE
Own your corner of the Local Pack.
Start with the free audit. Thirty minutes, zero cost. We will tell you exactly where you stand in the Local Pack and what it takes to climb.
30 MINUTES · ZERO COST · BILINGUAL AVAILABLE